Inbox? Inbox? How to handle email before the email law issues get to handle us

It may have been written three years' ago but we revisited the report "Managing Incoming Email", but Mark Hurst (See http://www.goodexperience.com/reports/e-mail/email-report-goodexperience.pdf) and it reconfirms a lot of stuff we may have needed: like using the inbox as a filing system or a to-do list.

Email law and privacy law issues have altered the way many of us look at email these days - specially with the patchwork quilt laws that continue to erupt around us. Although Hurst's paper is written before many of these laws became law, its a worthwhile and sage reminder of what we need to do in order to put our lives - and inboxes - in order.